Growing demand
0%
Front-office work keeps growing
Medical assistant jobs are projected to grow 13% from 2025 to 2035, much faster than average.
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025–35 projections
AI phone assistant for clinics and healthcare practices
When the front desk is checking in patients, the phone keeps ringing. Your AI assistant answers new patient questions and appointment requests, follows strict rules about what it will and won't discuss, and never gives medical advice.
The numbers for clinics and healthcare practices
Demand is growing, and customers expect a fast answer. Here's what the research shows.
How patients book
0%
Most patients still pick up the phone
About 56% of patients surveyed said a phone call is their main way to book appointments.
Source: Health Affairs Scholar, 2025 (survey fielded late 2024)
Missed calls
0%
Miss the call, lose the customer.
82% of people say they'll call a competitor if you don't pick up. Fewer than half say they'd leave a voicemail.
Source: CallRail survey of 1,000 U.S. consumers, September 2025
Where calls slip through for clinics and healthcare practices
Every missed call is a customer you already paid to reach. These are the moments it happens most.
New patients who hang up
People looking for a new provider call the next practice if no one answers.
Lunch hours and after hours
Calls during lunch and after closing often go to a full voicemail box.
The same questions all day
Hours, location, parking and which insurance you accept keep the front desk on the phone.
Messages that get lost
After-hours messages written on sticky notes don't always reach the right person.
How AI helps clinics and healthcare practices
An assistant that sounds natural, knows your business and tells callers up front that it's AI.
Handles new patient inquiries
It collects contact details and what they're looking for, so your team can call back and schedule.
Answers practical questions
Hours, location, parking and accepted insurance, using only the information you give it.
Follows your urgent-call rules
It tells callers with an emergency to hang up and call 911, and routes urgent after-hours calls the way you choose.
Collects only what's needed
We set it up to gather the minimum information needed for a callback.
Organized messages
Every call becomes a clear summary your staff can act on.
Covers the gaps
Lunch, after hours and busy mornings are covered.
Built around how your calls really go
What it collects on every call
- Name and callback number
- New or existing patient
- Reason for the call, in general terms
- Preferred appointment times
- How they heard about you
Calls that go straight to you
- Callers describing an emergency are told to call 911
- Urgent after-hours calls routed per your on-call rules
- Calls from other providers or referral sources
More ways we help clinics and healthcare practices
A custom website with clear service pages helps new patients find you, and simple tools can organize referrals and follow-ups.
Common questions from clinics and healthcare practices
Does it give medical advice?
No. It never gives medical advice or discusses symptoms beyond what's needed to route a call. Anyone describing an emergency is told to call 911.
What about patient privacy?
We talk through your privacy requirements before we build and set it up to collect only what's needed. If your practice needs a HIPAA-compliant setup, we confirm the providers involved support it before anything goes live.
Can it schedule appointments?
It takes appointment requests and preferred times. Direct scheduling depends on your practice software, and we'll confirm what's possible first.
Other industries we help
Home servicesPlumbingHVACRoofingGarage door repairPest controlConstruction and tradesPool service and renovationOutdoor living and landscapingAuto repair and towingAuto body shopsCleaning servicesProperty managementDental officesLegal and professional servicesRetail and online storesRestaurants and food serviceBeauty and wellnessSee all industries
Hear it for yourself
Call our own AI assistant and talk to it like one of your customers would. Then tell us what's slipping and we'll get back to you personally within one business day.