Direct orders
0%
Customers want to order from you
64% of delivery customers say they prefer to order directly from the restaurant. Only 18% prefer a third-party app.
Source: National Restaurant Association, State of the Restaurant Industry, 2021
AI phone assistant for restaurants and catering
During a dinner rush, nobody has time to answer the phone. Your AI assistant handles the common questions and makes sure catering and large-party inquiries, the calls worth the most, get to your manager.
The numbers for restaurants and caterers
Demand is growing, and customers expect a fast answer. Here's what the research shows.
Phone orders
0%
The phone still brings in orders
59% of consumers have placed takeout orders by phone.
Source: National Restaurant Association and Technomic off-premises study, 2019
Missed calls
0%
Miss the call, lose the customer.
82% of people say they'll call a competitor if you don't pick up. Fewer than half say they'd leave a voicemail.
Source: CallRail survey of 1,000 U.S. consumers, September 2025
Where calls slip through for restaurants and caterers
Every missed call is a customer you already paid to reach. These are the moments it happens most.
Rings during the rush
Staff can't step away from the line or the floor to answer.
Hours, menu and parking questions
Simple questions take up time all day.
Catering inquiries that slip away
A big catering order is worth a lot, and it often goes to whoever calls back first.
Calls before you open
Morning calls about tonight's plans go unanswered.
How AI helps restaurants and caterers
An assistant that sounds natural, knows your business and tells callers up front that it's AI.
Answers the usual questions
Hours, location, parking, dietary options and menu basics, from your information.
Texts your links
It can text a link to your menu or online ordering page.
Sends catering to your manager
It collects the date, headcount and details for catering and large parties and routes them right away.
Logs every inquiry
Every call is summarized so your manager can follow up.
Covers off hours
Calls before opening and after closing get answered.
Keeps your number
Calls forward only when no one picks up, or all the time if you prefer.
Built around how your calls really go
What it collects on every call
- Name and number
- Catering or event date
- Headcount
- Type of event or order
- Dietary needs
- Budget range if they share it
Calls that go straight to you
- Catering and large-party inquiries
- Calls from event planners
- Complaints you want to handle personally
More ways we help restaurants and caterers
A clean website with your menu and online ordering link helps people choose you, and simple tools can track catering leads to booked events.
Common questions from restaurants and caterers
Can it take reservations?
It can take reservation requests. Booking directly depends on the reservation system you use, and we'll confirm what's possible first.
Can it take food orders?
We usually set it up to text a link to your online ordering page, so orders go through your existing system.
Will it handle catering inquiries?
Yes. It collects the details your manager needs and sends them right away.
Other industries we help
Home servicesPlumbingHVACRoofingGarage door repairPest controlConstruction and tradesPool service and renovationOutdoor living and landscapingAuto repair and towingAuto body shopsCleaning servicesProperty managementHealthcare and clinicsDental officesLegal and professional servicesRetail and online storesBeauty and wellnessSee all industries
Hear it for yourself
Call our own AI assistant and talk to it like one of your customers would. Then tell us what's slipping and we'll get back to you personally within one business day.