A burst pipe at midnight won't wait for a callback. Your AI assistant answers every call, figures out how urgent it is, gets the address and photos, and sends real emergencies straight to whoever is on call.
Demand is growing, and customers expect a fast answer. Here's what the research shows.
Growing demand
Jobs for plumbers, pipefitters and steamfitters are projected to grow 7% from 2025 to 2035, much faster than average.
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025–35 projections
Homeowner plans
28% of homeowners plan a plumbing project in 2026, more than any other home-system project.
Source: Housecall Pro, State of Home Service Spending, 2026
Missed calls
82% of people say they'll call a competitor if you don't pick up. Fewer than half say they'd leave a voicemail.
Source: CallRail survey of 1,000 U.S. consumers, September 2025
Every missed call is a customer you already paid to reach. These are the moments it happens most.
Burst pipes, sewer backups and flooding happen at the worst hours. Homeowners call until someone answers.
You can't answer with your hands in a drain. Most new callers won't leave a voicemail.
"Something's leaking" doesn't tell you what to bring or how long the job will take.
People call several plumbers for water heaters and repipes. The first to answer and take details usually wins.
An assistant that sounds natural, knows your business and tells callers up front that it's AI.
It asks whether water is actively leaking, whether they can shut it off, and follows your rules for each answer.
It texts a link so callers can send photos of the leak, fixture or water heater label.
Service address, access notes and the best callback number, every time.
Service area, hours, trip or diagnostic fees and what you handle, from your information only.
Every call is texted to you as a summary and logged straight into your CRM.
Calls forward only when you don't answer, only after hours, or all the time.
Lead follow-up gets web and Google leads a fast reply, and a simple job tracker keeps every request visible from first call to invoice.
Yes. It asks a few quick questions, like whether water is actively leaking and whether they can shut it off, then follows your rules.
You decide. It can put the call through to your on-call plumber, text them the details, or schedule a first-thing callback.
Only prices you give it, like a trip fee or diagnostic fee. Everything else is collected for you to quote.
Call our own AI assistant and talk to it like one of your customers would. Then tell us what's slipping and we'll get back to you personally within one business day.